Returns & Exchanges
At BATCH, we stand behind the quality of our curated goods and offer a seamless 30-day return window for all unused items in their original packaging. We want you to be completely satisfied with every purchase, so we've simplified the process to ensure a stress-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your parcel.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing